We will gladly accept all returns for items purchased through garrettleight.com within 10 days of the date you receive your order. Frames must be returned unworn and in like-new condition in order to receive the full credit. Please email us at firstname.lastname@example.org and we will provide you with return details.
Your refund will be credited to the original purchaser's credit card. Any expedited shipping charges will not be refunded unless you were shipped faulty items. Please note that your refund may not be reflected on your account for up to 10 business days, depending on your bank's processing time. If you have any questions regarding a return or refund, please contact us at email@example.com
FREE SHIPPING BOTH WAYS
We offer free ground shipping both ways on orders and returns to our customers in Australia. For those living outside of Australia, we charge a $20 flat rate fee. We do not ship to PO boxes.
Orders are shipped same day if placed before 12pm AEST Monday through Friday. Expedited shipping is available at additional cost depending on your location and order.
Business days are Monday-Friday, excluding public holidays in Australia. If your order is placed on Saturday or Sunday, it will be processed on the following business day.